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FAQs
Here, you'll find answers to some of the most common questions our customers ask.
Whether you're wondering about shipping, returns, or how to place an order,
Whether you're wondering about shipping, returns, or how to place an order,
How do you create the different Zenzuri?
Lots of people have heard of cannabis being indica or sativa — but we go way beyond these simple definitions! Our in-house cannabis experts start by reviewing detailed lab tests which measure levels of naturally occurring minor cannabinoids and terpenes. We classify these results based on the sum of their parts, which allows us to determine way more about the results than simple Indica or Sativa types. Everybody reacts slightly differently to cannabis, so it’s not a 100% perfect science, but most people who shop according to mood are very satisfied!
Lab testing
All Mood products are regularly tested by third-party labs to ensure safety and federal legality.
Will this show up on a drug test?
Our products will cause you to test positive for THC. We recommend not using them if you are required to pass a drug test for marijuana.
Getting high: what our cannabis feels like
Our federally legal cannabis gives you the fun THC high and wellness benefits you’re looking for, without the risk, danger and inconsistency of illegal marijuana. We’re so confident in our growers and producers, that we offer a 100 day money back guarantee.
Is there a Certificate of Analysis?
Zenzuri is committed to transparency and safety. All our products are tested by third-party labs to ensure they meet federal legal and health standards.
How long will it take for my order to arrive?
Orders are typically processed within [insert processing time], and shipping takes between [insert shipping time range] depending on your location. You will receive a tracking number once your order is shipped!
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment methods. You can view all available options at checkout.
How can I contact customer support?
Our customer support team is available [insert hours of operation]. You can contact us via email at [insert email], through our contact form, or via [insert other contact methods].
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